Facilitate Communications

To make easy or less difficult;
to free from difficulty or impediment;
to lessen the labour of; as, to facilitate
the execution of a task.

86 Parnell Rd, Parnell, Auckland
PO Box 307, Shortland Street Auckland 1140, New Zealand
+64 9 373 4049
info@facilitatecommunications.co.nz

What we do

We add value to your business – regardless of the size and nature of your organisation. Our focus is delivering communications solutions that meet business needs and deliver commercial and competitive advantages.

We have the ability to make your business stand out from your competition through public affairs and communications advice and services that position your company as leaders in the minds of your target audiences.

Facilitate Communications has extensive experience in assisting companies and organisations who face potential crisis or who are under pressure from media or other stakeholder groups. We help defend and enhance your reputation and corporate image.

Public Affairs

Behind every successful public policy battle is a targeted strategic communications plan. Facilitate Communications builds compelling campaigns that influence opinion leaders, policy makers, regulators and the public. We know how politics drives policy and what it takes to bring about regulatory change or balance the regulatory environment.

We have an extensive network of contacts across the political spectrum that few can match. Our clients benefit from strategic political counsel on how government really works and the personalities that drive the political processes. We know how to positively influence the political decision making process and ensure your voice is heard and listened to when legislation is being developed and progressed through Parliament.

Issues & Crisis Management

From product contamination to litigation action we’ve been there providing critical communications counsel. We make sure you know exactly where you stand, what you need to do and know the best way to control the story so your reputation is protected, if not enhanced.

Facilitate Communications has global experience in defining and developing issues and crisis communications plans before they’re needed, so that your organisation is prepared before the storm arrives.

Crisis work includes corporate image attacks, extortion attempts, accidental or deliberate contamination of products, product recalls, health scares, industrial relations problems, business purchases, closures and sales, targeted media and pressure group attacks on companies or organisations.

Media Relations

Facilitate Communications knows the media. From the Beehive to the newsrooms around the country, we know the media. We are acknowledged experts in message development and strategic placement of your story in print, radio and television, and online. This is about ensuring you manage your story – not someone else. With over 20 years of experience in politics, corporate communications and dealing with the media, we know the importance of delivering an effective message and preparing for difficult questions. Facilitate Communications can help you prepare and manage media enquiries about your business.

Communications Advice

We recognise that you may not need a grand political or reputation management strategy and if this is the case we will tell you. Where clients have a limited budget for communications, we work with them and seek creative ways to maximise their current communications spend so that it actually adds-value to their business. We are confident that Facilitate Communications can do this for you.

Our office is located on Level 3, 86 Parnell Road, Auckland.

What we believe

Facilitate Communications delivers results – pure and simple. Whether it is through a mixture of public relations or public affairs (government relations and regulatory affairs), political positioning, stakeholder engagement or campaign strategies, we will deliver.

Utilising strategic experiences gained in some of the most controversial industries with hands-on tactical execution, we provide comprehensive client service from the strategic planning stage through to the execution of advocacy and image campaigns.

We are incredibly passionate about achieving our client’s objectives that influence opinion leaders, policy makers, regulators and the public. We know the politics, the media and the public and ensure that your campaigns have an integrated approach that deliver commercial and reputation benefits.

Who we are

We don’t sleep. We are on-call 24 hours a day. We live and breathe issues management and developing creative ideas and solutions that challenge the thinking and perceptions of targeted audiences.

Facilitate Communications delivers total commitment to our clients, and our size allows for an absolute hands-on approach to managing our clients’ needs. We don’t claim to do all things, but what we do has commercial and strategic value.

We have senior level expertise in crisis and issues communications, business continuity communication, crisis preparation, management and issues training across the FMCG, retail, food and professional services sectors including not-for-profits.

How we work

We love what we do and get passionate about achieving results for our clients. Facilitate Communications works to ensure that the objectives are clear as well as what is required to reach your objectives.

We don’t and won’t waste time or resources and will be up-front with you right from the start. The development of campaigns, including strategies and messages that are designed to promote or defend your reputation are based on insightful and targeted research of selected audiences.

Facilitate Communications works on the basis of trust, integrity and transparency. We take the time to listen to your needs before giving solutions. Once engaged, we will do what it takes to deliver for you.

What we’ve done

Facilitate Communications has worked on political and consumer campaigns, issues management and reputation building for companies and organisations in New Zealand and across Asia Pacific, the United Arab Emirates and Africa.

Our clients include multi-nationals, manufacturers, trade associations, retail and FMCG, environmental groups and private individuals.